Privacy Policy for ECJ International
Effective Date: May 29, 2019
ECJ International ("we," "our," or "us") is an IT consulting business based in Ho Chi Minh City, Vietnam. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information we obtain from clients, prospective clients, website visitors, and other individuals with whom we interact.
By engaging with our services or visiting our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide our IT consulting services effectively and to improve our business operations. The information we collect may include:
a. Personal Information
This refers to information that can be used to identify you directly or indirectly. This may include:
- Contact Information: Name, email address, phone number, mailing address.
- Professional Information: Job title, company name, industry, business needs.
- Financial Information: Payment details (for billing purposes, though typically processed through secure third-party payment processors, we do not store sensitive payment card data).
- Account Information: Usernames, passwords, and other credentials used to access our services or platforms (where applicable).
- Communications: Records of your interactions with us, including emails, calls, and meeting notes.
b. Non-Personal Information
This refers to data that does not directly identify you. This may include:
- Usage Data: Information about how you use our website and services, such as pages visited, time spent on pages, clickstream data, and referring URLs.
- Technical Data: IP address, browser type, operating system, device type, and other technical information about your access to our website.
- Aggregated Data: Data derived from personal information but aggregated or de-identified so that it can no longer be used to identify an individual.
2. How We Collect Information
We collect information through various methods, including:
- Directly from You: When you contact us for inquiries, request a proposal, sign up for our services, fill out forms on our website, or communicate with us via email, phone, or in person.
- Through Our Website: Using cookies, web beacons, and similar technologies to collect usage and technical data automatically as you navigate our site.
- From Third Parties: We may receive information from third-party partners, publicly available sources, or through professional networking.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To deliver our IT consulting services, manage client relationships, process payments, and fulfill contractual obligations.
- Communication: To respond to your inquiries, provide updates on our services, send important notices, and deliver marketing communications that may be of interest to you (with your consent where required).
- Improvement of Services: To understand how our services are used, analyze trends, and develop new features or improve existing ones.
- Marketing and Business Development: To identify potential clients, tailor our marketing efforts, and promote our services.
- Security and Fraud Prevention: To protect our systems, data, and clients from unauthorized access, fraud, and other security threats.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, website hosting, data analytics, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: To protect the rights, property, or safety of ECJ International, our clients, or others, including enforcing our agreements, policies, and terms of service.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include, but are not limited to, encryption, firewalls, access controls, and secure data storage practices.
However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Right to Access: To request a copy of the personal information we hold about you.
- Right to Rectification: To request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure ( "Right to be Forgotten"): To request that we delete your personal information, subject to certain legal obligations.
- Right to Restrict Processing: To request that we limit the way we use your personal information.
- Right to Object to Processing: To object to our processing of your personal information in certain circumstances.
- Right to Data Portability: To request a transfer of your personal information to another organization or directly to you.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to the practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please con